Client-branded Call Centers

We do provide smaller, client-specific call centers that are as skilled in the product offering as they are in the customer service excellence they deliver. They comprise highly focused teams geared to such roles as fleet customer support, warranty replacement car services, dealer-based rental and field-force support, to name but four examples.

They offer personal, efficient and, most importantly, effective attention that helps to secure customer loyalty and endorsement.

Of course we incorporate the latest IT and telephone systems, but the technology stands behind the people who interact with your customers to ensure the excellence they expect is consistently delivered. Some of these teams are located in our premises and others are implanted within our clients’ facilities according to their direction.